Top Courses in Administration Studies in England United Kingdom

Course Summary

The interview is one of the key elements of the job search process. As with any skill, we can get better at it with preparation and practice. In this workshop, participants will explore how to prepare for an interview and become familiar with the types of questions to expect, as well as the questions they should think about asking. They will learn how to prepare for second interviews, testing, and shadowing, as well as how to follow up on their interview sessions.

What students learn The importance of having a performance review process for employees. An effective interview process and have the opportunity to practice the process in a supportive atmosphere. How to make... [-]

Course Summary

Interviewing sounds easy enough: you arrange for a conversation between you and potential candidates and then select the best person for a particular position. But what if you could refine the process in such a way that you were confident that you are selecting the right person? How do you separate the good from the great, when they have similar work experience and strengths to offer? This two-day workshop will give you the skills and tools to hire successful candidates.

What students learn How to recognize the costs incurred by an organization when a wrong hiring decision is made How to prepare better job advertisements and use a variety of markets How to develop a job... [-]

Course Summary

Teams are an important building block of successful organizations. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the basic unit that supports most organizations.

With teams at the core of corporate strategy, your success as an organization can often depend on how well you and other team members operate together. How are your problem-solving skills? Is the team enthusiastic and motivated to do its best? Do you work well together? This one-day course can help you get there!

What students learn The value of working as a team Ways to build team trust The stages of team development and how to h... [-]

Course Summary

In today’s fast-moving world, many managers and supervisors are expected to deal with some human resource issues. They may be asked to take part in developing job descriptions, take part in interviews, or take responsibility for discipline.

This three-day workshop will introduce those managers to human resource concepts. We will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring (such as diversity issues, compensation, and discipline).

What students learn Discuss current issues in the human resource field and the changing role of supervisors ... [-]

The Leadership Circle Profile Certification

For experienced coaches who want to add depth to their leadership coaching sessions, The Leadership Circle Profile™ and Certification are owned by The Leadership Circle. Schouten Global is the European partner, holding the license for the Certification training, which allows coaches around the world to work with this powerful assessment instrument.

The Leadership Circle

Leaders today must balance a complex mindset that matches the complexity of their business realities. Developing leaders at this pace of change is not easy. To make leadership into a competitive advantage, organizations must begin to see the effectiveness of their current leadership as strategically central to its future. Not an HR-or staff-driven effort, this is a strategic imperative, the job of the executive suite. In partnership with the Leadership Circle, Schouten Global now certifies coaches and trainers to use the Leadership Circle development framework and supports them to take their conversations with senior leaders to a deeper level. In this certification program, you will gain in-depth knowledge about the theoretical models and stage of a development framework that the Leadership Circle Profile is built upon. There are many leadership and personal development frameworks integrated into this powerful assessment, and the more you know how to use them, the more you are able to help your clients be more effective. This training has been developed specifically for internal and external practitioners who want to enhance the leadership effectiveness of the individual and collective leadership within their clients or their own organization.... [-]

What are the objectives of this course?

The P1 Enterprise operations course covers one of the nine units that make up the prestigious CIMA Professional Chartered Management Account qualification. It will introduce you to some of the Fundamental aspects of Business Accounting.

Learn how to apply costing methods, within costing systems, including the reconciliation of budgeted and actual profit margins. Understand the concepts of planning and operational variances, as well as the various standards and variances within service industries, public services and professions. Get to grips with the concept of benchmarking, and learn how to prepare reports using a range of internal and external benchmarks with the ability to interpret the results. Explain both the MRP and ERP systems. Learn about how internalised costs such as emissions, tax and waste disposal can affect the environment. Understand the need for forecasts, plans and budgets within an organisation, and how to resolve issues when conflicts within them arise. Apply a variety of forecasting techniques to calculate product/service volumes, as well as projected revenues and costs. Learn how to prepare a budget based on forecasts, projections and managerial targets. Understand and explain the processes that are involved in making long-term decisions, and learn how to calculate cash flows to ensure the long-term decisions are the right ones. Consider both financial and non-financial aspects of the decision-making process, and prepare supporting documents to emphasise the key points. Learn how to evaluate project proposals based on investment appraisal techniques. Learn how to analyse the impact... [-]

What are the objectives of this course?

The E1 Enterprise operations course covers one of the nine units that make up the prestigious CIMA Professional Chartered Management Account qualification.

Gain insight into the social, political and economic context of business, including the emergence of major economies across the world, the importance of offshoring and outsourcing and the impact of international macroeconomic developments upon an organisation’s competitive environment. Understand the relationship between internal and external governance of an organisation. Understand the value of information and the reason for the increased dependence on information systems seen by organisations worldwide, as well as how these information systems are transforming as technology advances. Learn how to overcome problems that can be faced while implementing information systems, and how to manage information system activities with respect to the wider organisation, including the related costs, benefits, security issues and system changeover methods. Learn about the different methods of quality measurement and how to implement a quality programme. Explore the concept of marketing, defining the term and the variation in the marketing environment, as well as the various theories of consumer behaviour. Understand the relationship between market research, segmentation, positioning and targeting and learn how to apply various tools to each section of the mix. Explain the role of branding and brand equity within an organisation’s marketing strategy. Learn more about the role of Human Resources within an organisation, its functions and how the department can contribute positively towards a business’ success Who is it intended for?... [-]

What are the objectives of this course?

The course is broken down into three sets of objectives, so you can develop yourself across the board of operational, management and strategic essentials.

Grasp the fundamental elements of organisation management, inclusive of buyer behaviour, marketing aspects, information systems and legal issues. Learn how to apply your established accounting knowledge to financial matters. This will include budgets, variance analysis, cash flow forecasts and investments, for optimum efficiency. Understand the layout of financial statements and demonstrate confidence with regards to tax, audits, assets and reporting financial performance. Explore project management and strategic analysis and get a firm grip on the fundamental techniques that a business requires to succeed. Understand the importance of leadership and develop your management skills to really ensure that you are well equipped to further your career possibilities. Understand how pricing and budgeting affect the performance of a business. Learn how the learning curve theory and break-even analysis can play an important role in business strategies. Realise how advanced management accounting, financial analysis, retirement benefits, various groups and associates can help you progress in your field. Apply knowledge of marketing, strategic management and environmental analysis, and see how they determine the overall position of a business within its particular industry. Calculate risks and manage them and learn more about the auditing process. Learn short-term and long-term how financial strategy is a fundamental building block for any growing business to build on. Who is it intended for? ... [-]

An intensive, fast-track qualification programme

Develop specific knowledge and understanding in the area of coaching and mentoring by reviewing, questioning and considering solutions to meet strategic business needs.

This programme has been specifically designed for busy practitioners who recognise the value of achieving a postgraduate level CIPD qualification. You need only attend one week of face-to-face workshops with the remaining support and submission being completed by phone or online within four weeks of the workshop. 


Who is it for



This programme is aimed at delegates who:


are senior enough to make strategic decisions and/ or have a level of influence that will impact other key stakeholders have a good level of coaching and mentoring experience and knowledge – ideally 3 years are working for an organisation that has a real need to introduce and /or improve coaching and mentoring initiatives are keen to have all the face-to-face workshops completed in a one week block, so the programme can be very suitable for practitioners working outside the UK. ... [-]

What are the objectives of this course?

The ITIL® Operational Support and Analysis course will help students to master the principles included to better analyse and implement operations to meet the business needs of their service users, without negatively affecting other business matters.

Planning and executing a cycle of actions to handle system and organisation events. Using pre-planned responses to service incidents with a view to minimising negative effects and delivering satisfactory outcomes. An access management process that protects internal data security. How to meet the demands of service users without compromising other operations and delivering outcomes according to agreed service levels. Service desk management tools and techniques used to record incidents, requests and events and to agree on suitable service level agreements. The functions and roles required to build a robust operational support and analysis service and to support each of the previously defined processes. The use of technology to help improve and underpin OSA frameworks and processes. Who is it intended for? ... [-]

ICI gives you the opportunity to join the challenging yet highly fulfilling field of medicine as a medical secretary. If you are genuinely interested in health and medicine and have superb customer service skills, you can enjoy a rewarding career in this profession.

Course Outline Apply the principles of confidentiality, privacy and security in a medical environment Maintain patient records Controlling stocks and supplies Prepare and process medical accounts Organise schedules Maintain workplace safety Medical terminology Career Prospects Career Prospects

There is a bright future for qualified medical secretaries as employment opportunities are expected to increase by a whopping twenty percent according to the Bureau of Statistics. Hospitals, clinics, and medical centres all need medical secretaries to function efficiently and provide the services expected of them by their patients. From administrative and accounting tasks to managing patients, medical secretaries and assistants have crucial roles to perform.... [-]

To gain the skills you need to be an effective personal assistant or executive secretary, take ICI’s executive secretarial course. Our course is tailored to credible industry representatives so you can be guaranteed of relevant and quality education. Learn the skills conveniently and quickly, too, with ICI’s online distance learning program.

Course Outline

Our course will teach you how to:

Administer projects Implement workplace information systems Write complex documents Observe workplace OH&S (safety and ergonomics) Communicate effectively (face to face and telephone) Do word processing (MS Word) Make spreadsheets (MS Excel) Career Prospects

Our intensive training allows our executive secretarial course graduates to find confidence in their skills when applying for jobs. Many of them started as personal secretaries or executive assistants and advanced to managerial positions in time. What’s so good about this course is that there are many positions available for most small and large companies need employees with such skills.... [-]

ICI’s human resources management course is developed in conjunction with the human resources industry and the federal government. You are guaranteed to learn with ease and finish fast because the program is brief yet comprehensive. At the end of the course, you will gain skills needed to be an effective human resources manager.

Course Outline

Learn how to:

Manage human resource consultancy services Manage human resource information systems Manage performance management systems Manage remuneration and employee benefits Manage recruitment selection and induction processes Manage separation/termination Manage work/life skills Manage rehabilitation/return to work programs Career Prospects ... [-]

Key Information Course Code: OPM102 Duration: 2 weeks Fee: £5125 Course outline Capacity Management Measuring demand and capacity Setting the operation’s base capacity Ways of coping with mismatches between demand and capacity How operations understand the consequences of their capacity decision Supply Chain Management How supply chains compete Managing relationships in supply chains Managing the supply side Managing the demand side The dynamics of supply chains Inventory Management Why should there be any inventory? Order quantity – the volume decision When to place an order – the timing decision Controlling inventory Planning and Control Systems What are the planning and control systems? ERP and how it developed into the most common planning and control system Implementing planning and control systems Materials Requirements Planning (MRP) Master production schedule The bill of materials (BOM) Inventory records The MRP netting process MRP capacity checks Lean Operations What is lean? How lean eliminates waste Applying lean throughout the supply network Comparing lean with other approaches Operations Improvement The importance of improvement in operations management Key elements of operations improvement Broad approaches to improvement Improvement techniques Managing the improvement process Quality Management What is quality? The importance of quality Steps that lead towards conformance of specification What is total quality management (TQM) Managing Risk and Recovery What is risk management? Assessing the potential causes and consequences of failure through operations Preventing failures Mitigating the effects of failure through operations Recovering operations from the effects of failure Project Management What is project management? Planning projects Controlling... [-]

Courses in Administration Studies in England United Kingdom. Key Information Course Code: HR101 Duration: 2 weeks Fee: £5175 Course outline The Strategic Role of HR The strategic nature of HR The strategic business partner model The strategic role of HR directors The strategic role of heads of HR functions Organisational Development Strategy Organisational development activities Formulating and implementing an organizational development strategy Culture change Human Capital Management (HCM) Strategy Aims of HCM The role of HCM strategy The link between HCM and business strategy Developing an HCM strategy Knowledge Management Strategy The process of knowledge management Sources and types of knowledge Approaches to the development of knowledge management strategies Components of a knowledge management strategy Performance Management Strategy The nature of a performance management system Performance management activities Implementation problems The nature of performance management strategy Employee Engagement Strategy What is engagement? Why is engagement important? What are the factors that influence employee engagement? The nature and content of employee engagement strategy Resourcing Strategy Integrating business and resourcing strategies The components of employee resourcing strategy Workforce planning Resourcing plans Retention strategy Talent Management Strategy Strategic talent management What is talent? Talent management strategy Learning and Development Strategy Elements of learning and development Strategy for creating a learning culture Organisational learning strategy Individual learning strategy Reward Strategy Why have a reward strategy? Characteristics of reward strategy Guiding principles Developing a reward strategy Target audience HR directors Heads of HR functions HR business partners Senior HR executives, managers, advisors, and officers who... [-]