Explore how emotional intelligence helps us to understand ourselves and others, resolve conflict and build better relationships.
ICI’s human resources management course is developed in conjunction with the human resources industry and the federal government. You are guaranteed to learn with ease and fin ... +
This HR Analytics course will provide you with comprehensive knowledge and skills to apply the latest HR analytics tools to improve HR decisions. The course also includes a si ... +
Sexual harassment is unwanted conduct of a sexual nature. Experiencing sexual harassment can be one of the most difficult situations a worker can face, however, it should not ... +
Get an introduction to the practice of Human Resources, and develop the skills you need to become an HR professional.
Discover the key methods, strategies and principles of people management and develop your own management style.
To gain the skills you need to be an effective personal assistant or executive secretary, take ICI’s executive secretarial course. Our course is tailored to credible industry ... +
ICI gives you the opportunity to join the challenging yet highly fulfilling field of medicine as a medical secretary. If you are genuinely interested in health and medicine an ... +
This course leads delegates through the key elements of Operations Strategy, from effective strategy creation, alignment, through to objective resource planning and establishi ... +
This course leads delegates through the key elements of excellence within Operations Strategy; understanding and aligning Operations Strategy with the wider external operating ... +
Strategic HR Management is a comprehensive exploration of HR and its relationship with the business. HR should be central to business decision-making as it is people who will ... +
By attending this course, you will explore the role that is required of end-to-end service managers in a public authority with a more detailed examination of some key elements ... +
The course includes site visits to organizations relevant to the course so delegates can develop an understanding of how their contemporaries function in the real world. The c ... +
By attending this course, you will explore the specific role that is required of strategic managers in an organization with a more detailed examination of some key elements. Y ... +
This course provides delegates with the key essential elements of effective Operations management, including understanding the role and contribution of the Operations Manageme ... +
