College Certificate in Tourism - Travel Studies
Fanshawe College
Key Information
Campus location
London, Canada
Languages
English
Study format
On-Campus
Duration
1 year
Pace
Part time
Tuition fees
CAD 8,282 *
Application deadline
Request info
Earliest start date
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* total fee for Canadian students. $32,353.44 for international students
Scholarships
Explore scholarship opportunities to help fund your studies
Introduction
The tourism and travel sector is one of the largest in the world. Even with so many self-service travel websites, the industry is ever-changing and constantly on the rise, which means now more than ever, there is a need for knowledgeable travel and tourism professionals. This two-year Ontario College Diploma co-op program will give you the knowledge and hands-on learning experience for a career with tourism businesses, travel agencies, tour companies, airlines, and more!
Your Learning Experience
This two-year program consists of four academic levels and one paid co-op term. Students are prepared, through a wide variety of career-related courses and industry work experience, to meet the limitless challenges of the dynamic tourism/travel industry. Students are prepared for careers in the multi-faceted tourism industry with an emphasis on travel counseling. Strong emphasis is placed on the development of personality and attitudes necessary for success in this customer service field.
This dynamic program focuses on travel advising, customer sales, and service, flights, and fares, group tour management, travel business operations, package holidays, and hotel operations. Our tourism courses will also teach you world geography and the latest computer technology used in the industry, as well as skills in marketing, customer relations, promotion, and social media.
Gain valuable experience with a co-op work term consisting of 420 hours of paid employment. Enjoy an (optional) international field study trip on a seven-night Caribbean cruise as well as local field trips and regular guest lecturers from the industry. In your final semester, you’ll complete an international group tour capstone project where you’ll create a business plan, marketing plan, and presentation to launch the tour to classmates and peers, and industry partners. Students also have the opportunity to participate in student mentoring through the Baxter Student Ambassador Program.
For further international experiences, students may apply to study abroad for a semester in Finland, Ireland, or the Netherlands, or take advantage of our pathway opportunities after graduation to complete a degree with one of our partner institutions including the Limerick Institute of Technology in Ireland.
Developed in conjunction with the Association of Canadian Travel Agencies (ACTA), the program is designed to ensure that graduates meet the standards and qualifications of the Association, and students may seek certification upon graduation.
Every person working for a registered Ontario retail travel agency and selling travel services or providing travel advice to the public must, by law, meet the Travel Industry Council of Ontario (TICO) Education Standards. The opportunity to seek certification will be provided.
Gallery
Program Outcome
- Support an industry, and workplace service culture by adopting a positive attitude, and professional decorum, accommodating diverse, and special needs, and contributing as a team member.
- Deliver customer service, and solutions that anticipate, meet, and/or exceed individual expectations, organizational expectations, standards, and objectives.
- Use marketing concepts, market research, social networks, sales strategies, relationship management skills, and product knowledge to promote, and sell tourism products, services, and customer experiences.
- Apply business principles as well as basic accounting, budgeting, financial, and administration skills to support the effective management, and operation of various organizations delivering tourism products, and services.
- Comply with relevant organization, and workplace systems, processes, policies, standards, legal obligations, and regulations, and apply risk management principles, to support, and maintain efficient, safe, secure, accessible, and healthy tourism operations.
- Use appropriate technologies to enhance the quality, and delivery of tourism products, services, and customer experiences, to measure the effectiveness of tourism operations, and to participate in tourism development.
- Keep current with tourism trends, issues, and interdependent relationships in the broader tourism industry* sectors to improve work performance, and guide career development.
- Use leadership, teamwork, conflict, and relationship management skills, and tools, as well as knowledge of organizational behavior, employment standards, and human rights to contribute to a positive work environment.
- Respond to issues, and dilemmas arising in delivering tourism products, services, and customer experiences by using, and promoting ethical behavior, best practices of corporate social responsibility, and environmental sustainability.
Admissions
Curriculum
Co-op Opportunities
The Tourism–Travel program offers a cooperative education component, which provides students the opportunity to gain invaluable first-hand experience in their chosen field. Here are some co-op jobs that have kick-started the careers of some Tourism – Travel students before even graduated!
Ticket Sales Agent
Be the go-to person for informing customers about boarding procedures; printing, sorting, and distributing boarding passes, explaining products and services, and answering questions from customers.
Front Desk Representative
Provide professional and personalized interactions with guests throughout their check-in/check-out process. You will also serve as a main contact responding to inquiries and providing information.to resort guests and staff.
Campground Administration
Learn the entire process of running a campground, including scheduling reservations, informing customers of local attractions, retail experience in the camp store, and balancing end-of-day reports.
Courses
Level 1
Take all of the following Mandatory Courses:
- GEOG-1013 ---- Discover North America
- TRAV-1011 ---- Travel Fundamentals
- MMED-1066 ---- Emerging Technology Trends
- TOUR-1005 ---- Tourism Industry-Intro
- ANTH-1012 ---- Cultural Anthropology
- WRIT-1042 ---- Reason and Writing 1-Tourism/Hospitality
- COMP-1517 ---- Technology for Hospitality
- COOP-1020 ---- Co-operative Education Employment Preparation
Level 2
Gen Ed - Take a 3-credit General Education elective course.
Take all of the following Mandatory Courses:
- COMM-3080 ---- Comm for Tourism and Hospitality
- TOUR-1014 ---- Customer Sales and Service
- TRAV-1035 ---- Front Office Applications
- TRAV-1024 ---- Global Distribution Systems 1
- TRAV-1013 ---- Industry Insight
- TRAV-1025 ---- Hotel Operations
Level 3
Take all of the following Mandatory Courses:
- GEOG-3002 ---- World Destinations 1
- TRAV-3013 ---- Flights and Fares 1
- TRAV-3010 ---- Surface Transportation
- FINA-3046 ---- Finance and Business Operations
- TRAV-1004 ---- Package Holidays
- TRAV-3012 ---- Global Distribution 2
- TRAV-3017 ---- Exploring Retail Travel
Level 4
Take all of the following Mandatory Courses:
- TRAV-3014 ---- Flights and Fares 2
- TRAV-1012 ---- The Business of Travel
- GEOG-3003 ---- World Destinations 2
- TRAV-1037 ---- International Field Study
- BEVR-1004 ---- Wines of the World
- MKTG-3044 ---- Marketing for Tourism and Travel
- TOUR-3005 ---- Group Tour Management
General Education - Electives
Take 3 General Education credits - Normally taken in Level 2
Program Residency
Students Must Complete a Minimum of 21 credits in this program at Fanshawe College to meet the Program Residency requirement and Graduate from this program
Career Opportunities
Graduates of Fanshawe’s Tourism – Travel program will have the opportunity to work for tour operators, travel agencies, airlines, transportation companies, hotels, destination management companies, and government tourism offices. Graduates are equipped with the knowledge and experience to establish a career in tour management, tourism product sales and marketing, wholesale and retail reservations, customer service, travel consulting, guest services, and niche travel and tourism.
Here are some examples of career opportunities for graduates of Fanshawe’s Tourism – Travel program:
Travel Advisor
Help make dream vacations a reality by conducting extensive research, including visa and passport requirements, and selling flights, packages, and insurance.
Guest Services Representative
Arrange professional and personalized interactions with guests and provide information and recommendations for a successful experience.
Wilderness Guide
Be the ultimate guide for canoe, bicycle, hiking, and fishing trips in a beautiful provincial park. Help clients connect with nature by using your enthusiasm, outgoing personality, and professionalism to provide safe, educational, and fun experiences.
Program Director
Oversee every aspect of the health and safety and enjoyment of all participants while managing/coaching staff to deliver the planned itinerary.
Student Testimonials
English Language Requirements
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