Courses in
Operations Management Excellence London Business Training & Consulting
Introduction
This course provides delegates with a thorough understanding of the key elements of Effective Operations Management, including: Governance, Effective Performance Reporting both from a financial and quality perspective and concludes with developing and reporting Sustainability to enhance and protect the organizational reputation.
The course will also include a site visit to an organization relevant to the course so delegates can develop an understanding of how their contemporaries function in the real-world.
The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.
Agenda
Operations Management impact on Organizational Governance
Ensuring compliance
Continuous improvement techniques
Operations Management Reporting
Effective Reporting of Operational Performance
Understanding & Reporting Financial Performance
Understanding & Reporting Quality Delivery
Sustainable Operations Management
Environmental aspects of Operations Management
Operations Management Diagnostic Toolkit
Triple Bottom Line concept and applications
Understanding and Reporting Operations Efficiency
Cycle time improvements
Lean Process management
Effective Root Cause analysis
Course Review
Summary and recap of key learning objectives
Action Planning
Target Audience
This course is suitable for:
- Operations Managers
- Compliance Managers
- Internal Auditors
Learning Outcomes
Upon completion of this course, you will:
- Appreciate and build effective governance compliance within Operations Management.
- Effectively report on performance of the function.
- Create and enhance sustainability within the operations management function.
- Implement an Action Plan at your workplace using the knowledge and skills acquired through the course.